Turn on order alerts and accept an order
Make sure a new order rings on your phone, tablet or laptop, then accept it.
Video coming soon. The steps below cover everything.
- 1
Open Orders on the device that stays at the counter and tap Turn on order alerts. Allow notifications and sound when the browser asks.
- 2
Keep the page open. A green dot next to the bell means it's connected live.
- 3
When an order comes in, the chime repeats until someone opens it.
- 4
Open the order, check the items and address, choose the preparation time and tap Accept.
- 5
Move it along as you go: preparing, ready, out for delivery, delivered. The customer sees every step.
Add the numbers of other staff under Settings → Order alerts so they're told too.
In your admin this is at yourshop.degh.app/admin/orders (or the same path on your own domain).