These terms apply when a restaurant or food business ("you") uses Degh (degh.app) to run an online ordering website. By creating a shop you agree to them. Draft for review: not legal advice.
The service
- Degh gives you an ordering website on a degh.app address or your own domain, a shop admin, and the tools listed for your plan on the pricing page.
- You can import your menu from a delivery platform or a spreadsheet. Only import content that belongs to your own business.
- We may improve or change features. If a change removes something your plan relies on, we tell you at least 30 days before.
Your account
- You sign in with your mobile number and a one-time code. Keep your phone and staff logins safe; you're responsible for what's done with your account.
- The shop owner decides who gets staff access and can remove it any time.
Your shop and your customers
- You're the seller. You set your menu, prices, delivery areas, taxes and policies, and you prepare and deliver the orders.
- Your shop must show accurate prices and follow the law, including food safety rules and consumer protection rules in your province.
- Payments from customers go straight to you (cash or your own accounts). Degh doesn't collect, hold or refund customer payments.
- Your shop needs its own refund, cancellation, delivery, privacy and terms pages. We give you templates to start from; you're responsible for their content.
Fees and billing
- Each plan has a 14-day free trial. After that you're invoiced at the start of every billing period; nothing is charged in advance.
- Pay by bank transfer, JazzCash or EasyPaisa and upload the screenshot in your admin. Questions about invoices: billing@degh.app.
- If an invoice is unpaid, your admin shows a reminder. After 10 days your online shop is paused until the invoice is paid. Your admin and data are kept.
- Extra usage (for example phone verification codes above your plan's allowance) is billed on the next invoice at the rate shown in your admin.
- Prices can change with at least 30 days' notice and apply from your next invoice after that.
Acceptable use
You must not use Degh to sell illegal or prohibited goods, to send spam, to collect data you're not allowed to collect, to attack or overload the service, or to copy another business's brand. We may pause a shop that does, and will tell you why.
Your data
Your menu, orders and customer list belong to you. You can export them from the admin at any time. See the privacy policy for how we handle personal data.
Cancelling
You can stop at any time: don't pay the next invoice, or message us to close your shop. We may close a shop with 30 days' notice, or straight away for serious misuse.
Liability
We work hard to keep the service running but can't promise it will never be interrupted. As far as the law allows, our total liability to you is limited to the fees you paid us in the 3 months before the claim, and we aren't liable for lost profits or orders.
Contact
support@degh.app